Privacy Policy

Information We Collect

What You Give Us Directly

When you enroll in our programs or reach out through our website, you share information with us. This includes your name, email address, phone number, and sometimes your business details or educational background. We collect this when you fill out forms, register for courses, or communicate with our team.

Data We Gather Automatically

Like most websites, we collect technical information when you visit aragomaraagora.com. This covers your IP address, browser type, device information, and how you navigate through our site. We use cookies and similar tracking technologies to understand user behavior and improve your experience.

How We Use Your Information

We use the data we collect for several practical reasons, all connected to delivering quality business education:

• Processing your enrollment and managing your participation in learning programs
• Communicating about course schedules, materials, and updates relevant to your studies
• Providing technical support and answering your questions about our services
• Improving our educational content based on feedback and usage patterns
• Sending occasional information about upcoming programs that might interest you
• Meeting legal obligations and protecting against fraud or misuse

We won't sell your personal information to third parties. That's not how we operate. If we share data with service providers—say, email platforms or payment processors—they're contractually bound to protect it and use it only for the purposes we specify.

Data Storage and Security

Your information is stored on secure servers in Australia, with backup systems that meet industry standards. We use encryption for sensitive data transmission and maintain strict access controls within our team. Only staff who need access to perform their roles can view your personal details.

How Long We Keep Information

We retain your data for as long as you're actively engaged with our programs, plus a reasonable period afterward to meet legal requirements. For enrolled students, that's typically seven years from your last interaction—this aligns with Australian tax and education regulations. Marketing information gets reviewed annually, and we remove contacts who haven't engaged with us in over two years.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. You can exercise these at any time by contacting us:

• Access: Request a copy of the personal data we hold about you
• Correction: Ask us to update or fix incorrect information
• Deletion: Request removal of your data, subject to legal obligations
• Opt-out: Unsubscribe from marketing communications at any time
• Complaint: Raise concerns about how we handle your information

We aim to respond to access and correction requests within 30 days. If we can't fulfill a request—perhaps due to legal requirements—we'll explain why. There's no charge for making a request, though we might ask you to verify your identity first.

Cookies and Tracking

Our website uses cookies to function properly and to understand how visitors interact with our content. Some cookies are essential—they help you log in and navigate the site. Others are analytical, showing us which pages are popular and where people spend time.

You can control cookie settings through your browser, though blocking certain types might affect site functionality. We don't use cookies for targeted advertising across other websites—our focus is on improving your experience on aragomaraagora.com specifically.

Third-Party Services

We work with a limited number of service providers to deliver our programs effectively. This includes payment processors for course fees, email platforms for communications, and cloud storage for educational materials. All these providers are carefully selected and must meet our security standards.

When you make a payment, for example, your financial details go directly to our payment processor—we don't store complete credit card information on our systems. Similarly, video hosting services may collect viewing data to optimize streaming quality.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify enrolled students by email and post the updated version on our website with a new "last updated" date.

Minor updates—like clarifying existing practices or fixing typos—might not trigger individual notifications, but we'll always maintain the current version here for your reference.

Australian Privacy Principles Compliance

As an Australian business, we comply with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988. This means we handle personal information with care, only collect what we need, and protect it from misuse or unauthorized access.

If you have concerns about our privacy practices, you can lodge a complaint with us first. If you're not satisfied with our response, you have the right to contact the Office of the Australian Information Commissioner (OAIC).